Materiality
AEON Financial Service is committed to solving social issues through business activities and contributing to peace by creating a sustainable society where everyone can live a fulfilling and happy life. To achieve this goal, we have identified key issues that impact business in the mid- to long-term.
The Materiality Identification Process
Materiality Map
After assessing the importance of key issues to stakeholders and the AFS Group, 19 key issues were identified, with six issues categorized as the most important, eight as important, and five as being of particular importance to the AFS Group.
Priority categorization of materiality
Key issues were clarified by categorizing the identified materiality into four themes.
Pursuing happiness through innovative financial services
We are committed to seeking to enrich the lives and happiness of our customers by providing safe, secure, and innovative financial services, and by building an infrastructure that enables access to financial services for everyone, and by promoting financial literacy.
Exerting diversity and the potential of our people
We are committed to achieving our goals as a team by respecting the humanity and diversity of our employees, and by creating a work environment where everyone feels fulfilled and where individual abilities are maximized.
Establishing organizational resilience
We are committed to developing highly ethical and disciplined human resources, and enabling quick and flexible decision-making by transferring authority to frontline operations. We are also committed to evolving our governance structure and building a strong corporate through the supervisory function exercised by the Board of Directors, risk management throughout the value chain, and business management enhancement.
Addressing climate change
We aim to solve global issues by working towards decarbonization together with our customers and local communities through products and services that the Group provides, transforming our business model, and effectively using resources in our business activities.
